Applications awaiting assessment

All applications that are awaiting assessment and changes in circumstances will be assessed from 14th April 2025. We will contact you once the assessment has been completed. Please note that due to the new system implementation there will be delays in Homechoice applications and change of circumstances being assessed.

contact us here

If you have an account with us, log in here and go to update my details and then send us an email or message through the my messages button on the screen.

You can ask us questions about HomeChoice by using our enquiry form or email: housingadvice@cornwall.gov.uk.

You can call us on 0300 1234 161. Our offices are open Monday to Friday 9am to 5pm if you need to call us.